Related Attorney Robert A. DeLello
As personal injury counsel, we take pride in our role as advocate for our clients who have been seriously injured. We often are pitted in an adversarial position against the insurance companies and their defense counsel. While we are always ready, willing and able to “do battle” for our clients, it is important to take a smart, efficient approach with each case to most effectively advocate for our clients. As the recent “deflategate” controversy has taught us, bitter, contentious litigation is not always the most productive manner in which to resolve a dispute.
So while the top priority at Jones Kelleher has always been aggressive, efficient handling of claims for our clients, we recognize that this requires that we communicate openly and civilly with the claim representative or defense counsel to create a relationship of trust. In the world of personal injury, we see the same people over and over again and pride ourselves on our favorable reputation among this group of professionals. We find that you must be objective and realistic when advancing your client’s case. We give credibility to our clients’ claims by both emphasizing each case’s strengths and acknowledging its weaknesses.
This can be especially important for claims where liability is not clearly defined, or where the injuries may be particularly complex. In situations like these, experience has taught us that clients are more likely to benefit when they retain a personal injury attorney who adopts the following approach:
"Playing games with the insurer or defense counsel only serves to delay, detract, and diminish from a positive outcome of a case. On the other hand,our straightforward, no-nonsense approach often produces a favorable result for our deserving clients." Robert DeLello, Partner
So unlike “deflategate” where subterfuge and misdirection seemed common place, we handle each case with transparency. Like Bill Belichick often explains, “It is what it is.” We make sure that our clients’ injuries are documented and understood, that the medical expenses are clearly delineated, that any lost wage or diminished earning capacity is fully supported, and that ongoing permanent impairment and harm is properly evaluated and presented so that our clients’ future losses are factored into the analysis of case value. We find that a total and full presentation of the claim often yields a thoughtful and honest assessment of it.
We understand that thoroughness, completeness and attention to detail allows for prompt and fair handling of our clients’ cases and by working with our adversaries and not against them we are better able to advocate fiercely for our clients.
If you have a personal injury claim and would like to learn more about the advantages of our approach please contact attorney Robert DeLello at (617) 737-3100 or rdelello@joneskell.com.
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